Shipping policy

Shipping Policy
 1.⁠ ⁠Introduction
Welcome to Ludic! Here’s what you need to know about how we ship your order.

 2.⁠ ⁠Processing Time
Orders typically process within 1–3 business days after payment confirmation.

 3.⁠ ⁠Shipping Methods & Delivery Times

Standard Shipping (within Egypt): Estimated 2–5 business days.

Express Shipping: Estimated 1–2 business days.

International Shipping (if applicable): Estimated 7–14 business days, depending on destination.

 4.⁠ ⁠Order Tracking
Once your order ships, you'll receive an email with tracking details.

 5.⁠ ⁠Customs, Duties & Taxes
International orders may incur additional charges (customs duties, taxes) depending on the destination country. These are the customer’s responsibility.

 6.⁠ ⁠Shipping Restrictions

Deliveries are available to all regions in Egypt.

We currently do not ship to PO boxes.

Address errors must be reported promptly—if within our processing window, we can adjust.

 7.⁠ ⁠Lost or Damaged Items
If an item is lost or arrives damaged, contact us within 14 days of delivery. We'll assist with a replacement or refund.

 8.⁠ ⁠Contact Information
For questions about shipping, reach out to us:
📧 Email: Mernawilliam21@hotmail.com
📞 Phone: 01274874862