Refund policy

1. Inspection on Delivery
All orders can be inspected upon delivery before accepting.
If the item does not match the order or has any visible defect, the customer can refuse it with the courier immediately.

2. Return Conditions
Returns are accepted only for items with manufacturing defects or incorrect orders.
Any issue must be reported within 48 hours of delivery, with photos or videos as proof.
Products must be in original packaging and unused for approval.

3. Shipping Fees
In the case of a return or exchange, the customer will pay the shipping cost.
4. Non-Returnable Cases
Items without defects cannot be returned or refunded after acceptance.
Personalized or used products are non-returnable

5. Exchange & Refund
Approved returns can be exchanged or refunded after inspection.
Refunds are processed within 5–7 business days after receiving the returned item.